Frequently Asked Questions

Everything you need to know about shopping with Open Farm.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the perfect fit.

Are your materials ethically sourced?

Yes, at Open Farm we prioritize sustainability. We use organic cotton, recycled fibers, and partner exclusively with factories that ensure fair wages and safe working conditions.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.